Legal notice
About Valenivo™
Valenivo™ is an international e-commerce brand operated by Casmar Limited. We provide carefully selected products for customers worldwide.
Our company is registered in Hong Kong and works with international logistics partners to process, ship, and deliver customer orders efficiently.
For any questions regarding our products, your order, shipping, returns, or general customer support, please contact us by email at:
info@valenivo.com
We aim to respond to all customer enquiries as quickly as possible.
Customer Support
If you have any questions about your order or need assistance, please contact our customer support team:
Email: info@valenivo.com
Please include your order number, the email address used for your purchase, and a brief description of your request so we can assist you as quickly as possible.
Legal Notice
Casmar Limited is responsible for the content of this website.
All product information, prices, availability, and delivery times are provided to the best of our knowledge and may be updated from time to time.
Company Information
This website is operated by:
Casmar Limited
RM03, 24/F, HO KING COMM CTR
2-16 FAYUEN ST, MONG KOK, Kowloon
Hong Kong
Email: info@valenivo.com
Website: valenivo.com
Dispute Resolution
We always aim to resolve customer concerns directly and fairly. If you have an issue with your order, please contact us first at:
info@valenivo.com
As a Hong Kong registered company selling internationally, we do not participate in EU consumer dispute resolution procedures.